The CHC52025 Diploma of Community Services is designed to help you build the skills to support people, coordinate services, respond to complex needs and contribute to stronger, safer and more connected communities. You will develop skills in case management, client support, advocacy, crisis response, service coordination, communication, cultural safety, ethical practice and community program delivery.
At Australian Polytechnic Institute (AuPI), you can study this nationally recognised qualification through online learning with practical activities and mandatory work placement. This gives you the flexibility to study around your life while still gaining the practical experience needed to prepare for community services work.
This course can help you develop skills in case management, client support, advocacy, crisis response, service coordination, communication, cultural safety, ethical practice and community program delivery. You will also build skills in communication, problem-solving, leadership, cultural awareness, trauma-informed practice, professional boundaries and ethical decision-making.
Assessments may include online knowledge questions, projects, case studies, role plays, practical demonstrations, workplace documents, simulated workplace tasks, workplace observations and evidence collected during work placement. You will receive clear assessment instructions, and your trainer will provide guidance and feedback as you progress.
| SN | TYPE | CODE | NAME |
|---|---|---|---|
| 1 | Core | CHCCCS004 | Assess co-existing needs |
| 2 | Core | CHCCCS007 | Develop and implement service programs |
| 3 | Core | CHCCCS019 | Recognise and respond to crisis situations |
| 4 | Core | CHCCSM017 | Facilitate and review case management |
| 5 | Core | CHCDEV005 | Analyse the impacts of sociological factors on people in community work and services |
| 6 | Core | CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| 7 | Core | CHCDIV001 | Work with diverse people |
| 8 | Core | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| 9 | Core | CHCLEG003 | Manage legal and ethical compliance |
| 10 | Core | CHCMGT005 | Facilitate workplace debriefing and support processes |
| 11 | Core | CHCPRP003 | Reflect on and improve own professional practice |
| 12 | Core | HLTWHS003 | Maintain work health and safety |
| SN | TYPE | CODE | NAME |
|---|---|---|---|
| 1 | Elective | CHCADV002 | Provide advocacy and representation services |
| 2 | Elective | CHCCOM003 | Develop workplace communication strategies |
| 3 | Elective | CHCDIV003 | Manage and promote diversity |
| 4 | Elective | BSBPEF401 | Manage personal health and wellbeing |
| 5 | Elective | CHCMGT003 | Lead the work team |
| 6 | Elective | CHCMHS001 | Work with people with mental health issues |
| 7 | Elective | CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues |
| 8 | Elective | CHCPRP001 | Develop and maintain networks and collaborative partnerships |